Insurance

Our service rates are “fee-for-service” as we do not accept insurance. To ensure that all families can afford services at Triumph Center we offer a sliding scale which is granted on a financial need basis and we provide “insurance-friendly” statements that include many of the service codes and information your insurance company may require for you to submit for out-of-network reimbursement. A number of insurance companies will pay at least a portion of the costs associated with treatment. If you wish to apply for the sliding scale, we request that families provide documentation of your total family income, the number of legal dependents that you are financially responsible for and claim on your taxes, and current out-of-pocket monthly mental health expenses. After review of these documents, if a family qualifies, we will provide a revised fee for you to review before deciding whether to proceed with services. It will be helpful to talk to your insurance provider to determine what your family may be eligible for, and what the reimbursement process entails, as we are unable to guarantee that our services or staff will be reimbursed. As such, families should plan/budget assuming services will not be reimbursed and seek sliding scale as needed.

Triumph Center is dedicated to eliminating inequality in the mental health system, including financial barriers to high-quality, evidence-based treatments. We offer sliding scale fee reductions as one part of this mission. Reduced rates are reserved for low-income families without access to other financial resources and/or support. 

Upon receipt of our sliding scale request form and accompanying documents, Triumph Center’s underwriting team will review for a possible reduced rate. We request financial information and documents of the caregivers/parents of the patient looking for a reduced rate. This is regardless of the patient’s age and/or financial independence.

Patients without insurance can receive a “Good Faith Estimate” outlining expected costs of non-emergency medical services. This estimate should be provided at least one business day before the service, and patients can dispute bills significantly exceeding the estimate. More details about insurance and estimate rights are available at www.cms.gov/nosurprises or by calling (617) 573-1600.